OFFICE PRACTICE RISK ASSESSMENTS

A distinctive Cooperative of American Physicians, Inc. (CAP) "Benefit of Membership" is the on-site office practice risk assessments. The Risk Management & Patient Safety Department’s goal includes conducting office practice risk assessment evaluations for all member physician practices.What is an Office Practice Risk Assessment? Physician members' office practice risks are evaluated in light of current litigation trends. Experienced risk management personnel conduct the evaluations and provide consultative feedback to physicians and staff. An office practice risk assessment includes the following areas of risk:  

• Medical records documentation
• Consent issues
• Specialist referral
• Arbitration usage
• Prescription refill protocol
• Tracking patients for recall
• Telephone advice / messages protocols
• Confidentiality
• Complaint management

  The evaluation is conducted for new CAP members during the initial risk management visit. Current members may request an office practice risk assessment by contacting CAP’s Risk Management & Patient Safety Department at 800-252-7706 (Extension 8644) or by e-mailing the department at: riskmanagement@cap-mpt.com