Risk Management Services

RM Services
CME Program Online
Frequently Asked Questions
Office Practice Risk Evaluations
Arbitration
Self-Evaluation Toolkit
RM Articles
CAPsules Editions
Patient Satisfaction Survey
CME Program/Schedule
RM Questions
RM Materials / Forms
RM Alerts
Case Of The Month - Past Issues

Risk Management Services
"A Benefit of Membership"

The CAP Risk Management program provides a unique blend of services designed to help member physicians control the risks inherent in today's practice of medicine and, thus, mitigate potential claims. These services educate and support physician members in the following areas:

Management of High-Risk Areas

These common activities are frequent elements of litigation:

Medical record documentation
Tracking patients for recall / follow-up
Diagnosis / treatment by telephone
Prescription refills
Laboratory results
Referral to specialist

Risk Management personnel assist member practices in developing mechanisms to prevent errors and/or omissions in these vital areas.

Development of good
physician-patient relationships.

"Risk Management is the expert management of differences that may exist between expectations and reality."

Differences between expectations and reality often precipitate tension and, ultimately, claims. CAP Risk Management helps physicians improve their focus on physician-patient communication, informed patient decision-making processes, complaint management and patient advocacy. Physician skill in these areas increases the likelihood that patients will have more realistic expectations regarding treatment outcomes.

The above focus is primary in all the following CAP Risk Management services and programs:

On-site office practice risk evaluations
Arbitration implementation (for office practice settings)
Quarterly Risk Management newsletter, CAPsules
Risk Management Alerts on timely issues
Risk Management Articles
Risk Management CME physician program accredited by the California Medical Association for 3 Category I units
Risk Management programs for office managers and staff
Individualized Practice Evaluation Programs for physicians needing directed Risk Management education

CAP Risk Management Personnel provide members the expertise of many years of experience in medical group and hospital risk management, office practice management, nursing, medical group administration, and continuing medical education programs.

Inquiries about Risk Management programs or services may be directed to:

800-252-7706 (Extension 8644)
OR
riskmanagement@cap-mpt.com

Risk Management Services "A Benefit of Membership"

Development of good physician-patient relationships.

Risk Management Services
"A Benefit of Membership"

Development of good
physician-patient relationships.